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Frequently Asked Questions

How Long Does It Take To Process My Order?

- Typically, orders will process and ship out within 1-3 business days. We ship via USPS First Class & Priority Mail to ensure fast delivery. Be sure to check your email after your order is placed for the confirmation email as well as tracking information!

What Are Your Shipping Rates?

When it comes to shipping, we like to give you options! FREE Shipping is always our goal, but we understand that you may need your order sooner than our Free Shipping timeframes. Here are the different options:

- USPS First Class Mail: 5-7 Business Days FREE SHIPPING 

- USPS First Class Mail: 3-4 Business Days $3.00

- USPS Priority Mail: 2 Business Days $6.00

 

Do You Ship Internationally?

- Yes, We ship internationally, prices vary, transit time is 7-21 Business Days. Customer is responsible for any customs, duties and taxes.

- Canada, Europe, Australia, UK, France: $18.00 Under 2LBS. Over 2LBS Message us!

What About Returns and Exchanges?

- Absolutely! Customer service is our #1 Priority. We offer 100% Customer Satisfaction. You can return or exchange any defective or unused merchandise within 30 days. If you're not 100% satisfied with what you received, drop us a line at info@themagicalbeardco.com. We will take care of you, no questions asked! That's what the Bearded Brotherhood is all about. You can expect a refund within 3-5 business days. If we are sending you a replacement order, we will send it out within 2-3 business days. We will issue you a return label at no cost to you.  

 

Do You Really Guarantee Everything?

- YES! If you're not 100% satisfied with what you received, let us know. We've got you covered!

Where Are Your Products Manufactured?

- Our products are manufactured right here in the United States. We use nothing but high quality, all natural ingredients. Only the BEST for your beard.

Giveaways, When Can I Expect My Items?

- We love giveaways, which is why we do them so often. We will always try and send out giveaway winnings right away, but current customer orders will take priority. We appreciate your patience when this happens!

Drop Us a line - Contact Us

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Our Team - Reach Out

Matthew Koch

Founder & CEO

Nick Grouzes

Co-Founder

Tyler Hull

Social Media Guru / Beards & Brews

John McKinney

Brand ambassador "QB1"

Denver Woods

Brand Ambassador / Beards & Brews

Mike Wilson

Brand Ambassador

Ryan Berry

Brand Ambassador

Anthony Harmon

Brand Ambassador

Robert "The Traveling Fisherman" Dunphy

Brand Ambassador 

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